Refund policy

We want you to be fully satisfied with your purchase. If you are not happy with your order, we are here to help.

Return Period

We offer a 14-day return policy. You may request a return within 14 days of receiving your order.

Eligibility for Returns

To be eligible for a return:

The item must be unused and in the same condition as received

The item must be in its original packaging

Proof of purchase (order number) is required

Refund Process

Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.

If approved, your refund will be processed within 5–10 business days and automatically applied to your original payment method.

Late or Missing Refunds

If you haven’t received your refund yet:

Check your bank account again

Contact your credit card company

Contact your bank (processing time may vary)

If you still have not received your refund, please contact us.

Certain items may not be eligible for refunds, such as:

Items on sale or clearance (if applicable)

Used or damaged items caused by customer handling

Customers are responsible for return shipping costs unless the item is defective or incorrect.

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos, and we will resolve the issue.